July 10, 2023 3 min read


Nevada Regulator Warns of a Rise in Scams Targeting Casinos

Criminals use social engineering tactics to impersonate high-level executives, potentially running away with millions

The Nevada Gaming Control Board (NGCB) is running a focused campaign to spread awareness of the potential danger, reminding businesses to remain vigilant and implement robust security measures to protect against these fraudulent activities. Scammers’ continually evolving schemes make detection and countermeasures increasingly difficult, meaning casinos must continuously share information and present a united front.

Criminals Can Be Extremely Convincing

Recent trends regarding casino fraud attempts involve criminals presenting themselves as high-ranking casino officials to deceive unsuspecting employees. These sophisticated fraudsters employ various tactics, including email phishing, phone calls, and even in-person encounters, to gain the trust of casino staff members. Their goal is to convince employees to make an unauthorized transaction before they disappear with the money.

The NGCB issued an official warning to casinos, detailing the most common tactics used by scammers and ways to defend against them. According to the regulator, criminals primarily targeted casino cage employees, and their latest successful hit inflicted damages of $1.17 million. The imposters usually impersonated high-level executives, contacting staff via a PBX call.

The subjects direct cage employees to withdraw cash from the casino cage and take the funds offsite for emergency payments on behalf of the casino.

NGCB official warning notice

Scammers may often lend further authenticity to their claims by sending a fraudulent text message from another manager confirming the illicit transaction. The added level of credibility is vital to lowering victims’ suspicion and encouraging them to make rash decisions without following proper procedure. Fraudsters will usually stress the urgency of the matter, promising employees a bonus if they cooperate.

Awareness and Employee Training Remain Vital

Similar scams pose a significant threat to the casino industry. They can not only lead to financial losses and reputational damage for the targeted establishments, but also jeopardize the privacy and security of employees and customers. Fraudsters can gain access to sensitive information and exploit it for nefarious purposes, impacting more than just individual businesses.

The rise in reported scam attempts indicates that criminals have again shifted their attention to the casino industry. High-tech methods like social media profiling and artificial intelligence can become potent weapons in the hands of criminals, necessitating evolving security protocols and constant vigilance. Increased awareness should help businesses adapt to this emerging threat and deter future fraud attempts.

The Nevada Gaming Control Board maintains its position at the forefront of combating fraudulent activities in the state’s casinos. Monthly revenues exceeding $1 billion make the industry a tempting target for criminals, necessitating the regulator’s constant vigilance. The NGCB emphasizes the importance of thorough employee training and cooperation with law enforcement agencies to prevent future incidents and apprehend the criminals involved in these impersonation scams.

Deyan is an experienced writer, analyst, and seeker of forbidden lore. He has approximate knowledge about many things, which he is always willing to apply when researching and preparing his articles. With a degree in Copy-editing and Proofreading, Deyan is able to ensure that his work writing for GamblingNews is always up to scratch.

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