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Insider
November 11, 2024
Catie Di Stefano: “Personalization in the gambling industry is essential”
Catie Di Stefano, Marketing Director at Smartico speaks with GamblingNews discussing how personalization is transforming the gambling industry, driving player loyalty, and setting new standards for engagement and retention. Q: Why is personalization important in the gambling industry? Personalization in the gambling industry is not just important, it is essential. With countless operators available, a […]
Insider
November 7, 2024
Michael Waterfield: “We utilize a localized content strategy that aligns with American players’ preferences”
White Hat Studios’ expansion in the US iGaming market has been nothing short of impressive. Just six months after entering all seven regulated US iGaming states—a first for any supplier—they have quickly become a household name. Their rapid success and strong performance in October’s Eilers & Krejcik Gaming report reflect the strategic approach they’ve taken […]
Insider
October 23, 2024
Daniel Brookes: “Betting on customer loyalty? Then it’s time to talk about support”
With acquisition costs soaring, losing a customer due to poor support has never been more costly. Operators need to find new ways to place customer support at the heart of their retention strategy, says Rdentify CEO Daniel Brookes. The following text is written by Brookes. It’s no secret that in most regulated markets, the cost […]
Insider
October 14, 2024
Greg Penkov: “Blask is all about removing uncertainty and letting companies innovate on solid data foundations”
Greg Penkov, a seasoned professional in the iGaming industry, recently joined Blask, a cutting-edge data analytics company. Blask focuses on providing real-time market intelligence to help businesses innovate globally. With a mission to cover over 100 markets, Blask aims to revolutionize how companies approach emerging markets and deliver localized insights. Q: Greg, what is the […]
Insider
June 7, 2024
Elliott Rapaport: “Birches Health Works to Ensure Access to Responsible Gambling Tools is Front and Center”
In our conversation with Birches Health CEO Elliott Rapaport we go through all the check boxes to better understand how bettors can stay safe. Rapaport argues that the important thing is to learn how to be smart about your wagers and bet responsibly. There are a number of ways to achieve this, but some practical […]
Insider
April 2, 2024
GameChanger 360’s Moses Swaibu on Influencing the Future of Sports Integrity
GameChanger360 CEO Moses Swaibu is setting out to become one of the most influential figures in the ongoing dialogue about sports integrity. Coming from a place of lived experience, Swaibu launched GameChanger360 as an opportunity to drive a meaningful impact on athletes and organizations who are increasingly aware of the values of fairness, and how a more […]
Insider
January 24, 2024
Sumsub’s Ilya Brovin on Preventing Gambling Fraud in 2024
Online gambling continues to grow with an expected growth rate of 7.76% each year, with a projected revenue of $138.1 billion in 2028. Much as the gambling industry sees rapid growth, so do the cases of fraud, leaving gaming operators overwhelmed. Bonus abuse and affiliate fraud are two of the more common types of fraud […]
Insider
December 8, 2023
The Dutch Data Dilemma
The Netherlands’ regulator is cracking down on operators which don’t meet its strict requirements on data storage. BetComply Director Mike de Graaff and Pretty Technical Director of Operations Tom Squirrell take a closer look at how to avoid sanctions. Q: The Dutch regulator (KSA) recently issued a warning to Holland Casino, noting that it could […]
Insider
December 7, 2023
Kalin Kalinov: “We are actively contributing to the evolution of crypto payments”
In this Conversation with CoinPayments CMO Kalin Kalinov, we take an extensive look into the iGaming industry and its adoption of digital currencies in the face of cryptocurrencies. The company further outlines its own time-tested and resilient approach that allows it to carry forth despite the challenges in the sector, delivering an impactful and business-defining […]
Insider
September 6, 2023
Robert Filic: “We Aim to Provide Operators with the Tools to Enhance the Player Experience”
Localization has supplanted the “one-size-fits-all” approach with the onus now on iGaming businesses to provide consumers with excitement and features that cut close to home. Filic offers his insight into the matter as part of the Bragg Gaming Group. Q: How have engagement products/tools helped drive success for your company? Success comes not from the […]
