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Insider
February 11, 2025
ClickOut Media on NFTs in iGaming: The End of the Hype, or Just the Beginning?
Once a $17.6 billion industry in 2021, NFTs have seen a sharp decline, with trading volumes dropping 19% by 2024 and sales falling from 60.6 million to just 49.8 million. Even some of the most iconic collections, like Bored Ape Yacht Club and CryptoPunks, are now struggling to stay relevant, while over 98% of new […]
Insider
December 23, 2024
Maintaining the Human Touch in HR
As Artificial Intelligence (AI) technologies continue to transform the workplace, Human Resources (HR) practices are evolving to meet new challenges. Leila Goelz, Leadership Coach and Chief People and Transformation Officer at Games Global, highlights the importance of finding a balance between efficiency and meaningful human connections. In the evolving field of HR, technology, particularly AI, […]
Insider
November 20, 2024
SGW 2024 and the Impact of Gamification on Responsible Gambling
Gamification has become a crucial aspect of the sector, designed to encourage engagement and increased play. However, it is essential to ensure that these tools do not promote excessive use. David Richardson, Head of Strategic Partnerships at Better Change; Catie Di Stefano, Marketing Director at Smartico; Michal Imiolek, CEO at Wazdan; and Kaska Pysz, Head […]
Insider
November 11, 2024
Catie Di Stefano: “Personalization in the gambling industry is essential”
Catie Di Stefano, Marketing Director at Smartico speaks with GamblingNews discussing how personalization is transforming the gambling industry, driving player loyalty, and setting new standards for engagement and retention. Q: Why is personalization important in the gambling industry? Personalization in the gambling industry is not just important, it is essential. With countless operators available, a […]
Insider
November 7, 2024
Michael Waterfield: “We utilize a localized content strategy that aligns with American players’ preferences”
White Hat Studios’ expansion in the US iGaming market has been nothing short of impressive. Just six months after entering all seven regulated US iGaming states—a first for any supplier—they have quickly become a household name. Their rapid success and strong performance in October’s Eilers & Krejcik Gaming report reflect the strategic approach they’ve taken […]
Insider
October 23, 2024
Daniel Brookes: “Betting on customer loyalty? Then it’s time to talk about support”
With acquisition costs soaring, losing a customer due to poor support has never been more costly. Operators need to find new ways to place customer support at the heart of their retention strategy, says Rdentify CEO Daniel Brookes. The following text is written by Brookes. It’s no secret that in most regulated markets, the cost […]
Insider
October 14, 2024
Greg Penkov: “Blask is all about removing uncertainty and letting companies innovate on solid data foundations”
Greg Penkov, a seasoned professional in the iGaming industry, recently joined Blask, a cutting-edge data analytics company. Blask focuses on providing real-time market intelligence to help businesses innovate globally. With a mission to cover over 100 markets, Blask aims to revolutionize how companies approach emerging markets and deliver localized insights. Q: Greg, what is the […]
Insider
June 7, 2024
Elliott Rapaport: “Birches Health Works to Ensure Access to Responsible Gambling Tools is Front and Center”
In our conversation with Birches Health CEO Elliott Rapaport we go through all the check boxes to better understand how bettors can stay safe. Rapaport argues that the important thing is to learn how to be smart about your wagers and bet responsibly. There are a number of ways to achieve this, but some practical […]
Insider
April 2, 2024
GameChanger 360’s Moses Swaibu on Influencing the Future of Sports Integrity
GameChanger360 CEO Moses Swaibu is setting out to become one of the most influential figures in the ongoing dialogue about sports integrity. Coming from a place of lived experience, Swaibu launched GameChanger360 as an opportunity to drive a meaningful impact on athletes and organizations who are increasingly aware of the values of fairness, and how a more […]
Insider
January 24, 2024
Sumsub’s Ilya Brovin on Preventing Gambling Fraud in 2024
Online gambling continues to grow with an expected growth rate of 7.76% each year, with a projected revenue of $138.1 billion in 2028. Much as the gambling industry sees rapid growth, so do the cases of fraud, leaving gaming operators overwhelmed. Bonus abuse and affiliate fraud are two of the more common types of fraud […]
