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Industry
March 27, 2025
KSA Warns Online Casino over Unavailable Customer Service
The Dutch Gaming Authority (Kansspelautoriteit/KSA) announced that it warned an operator about a customer service violation. According to the regulator, the gambling company’s customer service was not available at all, which constitutes a violation of the Netherlands’ gambling rules. As a result, the operator risks a penalty if the mistake isn’t rectified. Customer Service Was […]
Industry
March 24, 2025
Kansspelautoriteit Reaffirms Commitment to Player Protection
The Dutch Gaming Authority (Kansspelautoriteit/KSA) has emphasized that the safety of players in the Netherlands will remain its regulatory focus. In line with its current strategy, the regulator vowed to continue upholding robust player protections. Player Protection Remains the Core Priority The safety of Dutch players was called the “most important core point” for the […]
Industry
March 21, 2025
KSA Investigates Newspapers Promoting Illegal Gambling
The Dutch Gaming Authority (Kansspelautoriteit/KSA) announced that it had conducted research into the promotion of illegal gambling in the Netherlands. The regulator probed magazines and online newspapers and understood that players are sometimes seduced by insidious offshore operators offering no player protections. The Black Market Has Found New Ways to Promote Its Products The KSA […]
Poker
March 10, 2025
Dutch Regulator Carried Out Six Raids on Illegal Poker Tournaments in Q4
The Dutch Gaming Authority (Kansspelautoriteit/KSA) announced that it has cracked down on several illegal poker tournaments that took place in 2024. The regulator added that its enforcement led to the seizing of tens of thousands of euros in cash and the issue of a financial penalty of EUR 110K to an organizer of such events. […]
Casino
March 6, 2025
Dutch Gambling Regulator Warns Operator Over Autoplay Option
The Kansspelautoriteit, or the Dutch Gambling Authority, has published a new notice on its website, cautioning companies against breaching rules that have to do with the autoplay functionality & option. Autoplay Warning Issued to Unnamed Operator Autoplay has been one of the game features to have been disabled in the country, with the regulator citing […]
Industry
February 27, 2025
Cases of Potential Match-Fixing in the Netherlands Spiked in 2024
The Netherlands has reported a spike in potential instances of match-fixing in 2024. The Dutch gambling regulator, Kansspelautoriteit (KSA), published its Match-Fixing Trend Analysis for 2024, highlighting disconcerting figures. The Number of Reports Spiked According to the KSA’s report, its Sports Betting Intelligence Unit received a total of 13 reports from its licensees in 2024. […]
Industry
February 17, 2025
Dutch Lawmakers Consider More Stringent Gambling Laws
The Netherlands’ gambling minister has put forward several changes that would completely change how gambling is regulated. If passed, these changes would make the Dutch gaming even stricter. The Netherlands Wants to Crack Down on Problem Gambling In line with the Netherlands’ efforts to combat problem and youth gambling, gambling minister Teun Struycken proposed significant […]
Industry
February 4, 2025
KSA Reminds Operators to Conduct Affordability Checks
The Netherlands’ gambling regulator, the Kansspelautoriteit (KSA), asked operators to make sure that their customers can afford playing. By making sure that the money players bet correspond to their income, companies can prevent gambling harm and money laundering. KSA Asked Companies to Adhere to the New Rules As outlined in the Responsible Gaming Policy 2024, […]
Industry
January 21, 2025
Netherlands Regulator Shows 1% of Players Make Up 43% of GGR
The Netherlands Gambling Authority (KSA) showed that a majority of the country’s gross gambling revenue comes from 1% of players, who are often at high risk of harmful gambling practices. KSA Reveals New Finds According to new data from the Netherlands Gambling Authority (KSA), 43% of the country’s gross gambling revenue (GGR) comes from just […]
Industry
January 16, 2025
Netherlands to Open Gambling Harm Treatment Center in Amsterdam
The Netherlands’ National Information Center for Gambling Players (Slicks) is working on a new support center in Amsterdam. As announced by the Kansspelautoriteit (KSA), the Netherlands’ gambling authority, the new center will offer programs that help gamblers overcome gambling addiction. The Center Will Help Problem Players Get Back in Control According to the announcement, this […]
