Casino
May 4, 2023
KSA Fines Merkur for Allowing an Excluded Player to Gamble
The Kansspelautoriteit, a body that regulates gambling in the Netherlands, has fined Merkur Casino Almere over an exclusion-related breach. According to the authority, the casino operator allowed a self-excluded person to play over a two-week period. The person in question was registered in the Netherlands’ self-exclusion register (CRUKS) and was supposed to be barred from […]
Industry
April 24, 2023
GAMSTOP Celebrates Anniversary and Record-Breaking March Results
GAMSTOP, a free self-exclusion service, is celebrating its anniversary this April. However, there is another reason for celebration as the scheme reported March was its most successful month yet. According to GAMSTOP, the program welcomed 8,504 new people this March, the highest monthly number of self-excluded gamblers it has ever recorded. This figure notably marks […]
Industry
April 19, 2023
Casino Guru to Research Self-exclusion on a Global Scale
Online gaming database Casino Guru has teamed up with City, University of London, a British public research university, to research and recommend self-exclusion practices. The partnership will see the two parties identify the best approach to self-exclusion. This project continues Casino Guru’s Global Self-Exclusion Initiative from 2020, which saw the database specialist work on a […]
Industry
March 6, 2023
Australian Regulator Self-Exclusion System Failed 48 Problem Gamblers
The recent revelations regarding Australia’s top regional regulator point to entrenched deficiencies in its consumer protection systems. The names of nearly 50 people who asked to be banned from gambling never reached operators due to a long-lasting rules oversight. Rising controversy and advocate outrage significantly degraded the regulator’s reputation and undermined its recent recommendations regarding […]
Industry
January 31, 2023
BCLC Upgrades Voluntary Self-Exclusion Program Game Break
The fresh changes adopted by the British Columbia Lottery Corporation (BCLC) are meant to cut stigma and barriers and make the “Game Break” program more approachable to a larger number of individuals. What’s New: The “Game Plan” Course While the program will hold on to the same terms of enrolment for the six-month, 12-month, 24-month, […]
Industry
January 5, 2023
PAGCOR Reports 62% Increase in Self-Exclusion Requests Year-On-Year
The total number of self-inclusion requests for the whole of 2022 was 333, while the requests in 2021 were only 206. The 2022 number was the highest on record for the past four years. This is mainly due to the COVID restrictions that were in place for casinos during 2020 and 2021. 157 of the […]
Legal
December 22, 2022
Betr Slammed with a Fine for Promoting to an Excluded Player
Betr, a sports betting operator focusing on micro bets, has been fined in Australia. As reported by ABC News, the gambling company breached the local rules by incentivizing a self-excluded gambler to play. Betr Promoted Betting to an Excluded Customer The player in question simply referred to as “Mr M,” was contacted by betr prior […]
Industry
December 12, 2022
Monzo’s Gambling Protection Tools Set an Example for the Banking Industry
UK-based online banking provider Monzo shared some data regarding its gambling block tool. The company was one of the first to provide a similar service, and recent reports indicate that significantly more people have been taking advantage of it. Monzo’s customer-centric approach has also inspired other financial institutions to introduce similar problem gambling prevention tools. […]
Industry
December 6, 2022
Gambling Regulator in Denmark Improves Self-Exclusion Register
The gambling regulator in Denmark, Spillemyndigheden, announced Monday it updated ROFUS, the Gambling Authority’s Register of Voluntarily Excluded Players. Spillemyndigheden Unveils New Design for ROFUS The improved design seeks to make it easier for the users to navigate the website, the regulator explained. At the same time, Spillemyndigheden acknowledged that ROFUS’ functionality remains the same […]
Industry
November 4, 2022
Australia Concerned about Operators Contacting Excluded Players
Self-exclusion from gambling tends to be hard. It gets even harder when companies keep flooding excluded people with promotional messages, urging them to play. Mark, a recovering gambling addict from Australia spoke about his woes with ABC Radio Hobart. BetNation Promoted Gaming to an Excluded Individual According to ABC News, Mark is an ex-addict who […]
