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Industry
July 13, 2023
Pennsylvania Overhauls Gambling Self-Exclusion Program
The gambling regulator in Pennsylvania, the Pennsylvania Gaming Control Board (PGCB), confirmed Wednesday that it overhauled and improved the gambling self-exclusion program, introducing new tools for customers that would like to self-exclude from the activity in the state. Making gambling self-exclusion more “user-friendly,” enables individuals that want to enroll in self-exclusion by visiting https://responsibleplay.pa.gov to […]
Industry
June 13, 2023
Bulgaria’s Self-Exclusion Program Registers 11,500+ Entries Since December
Over 11,500 gamblers had sought to be registered in Bulgaria’s national self-exclusion registry since mid-December 2022. This includes both people struggling with gambling harm and at-risk consumers who are concerned about developing harmful habits. The registry itself is not public. Instead, only a handful of National Revenue Agency (NRA) agents can see the list. Operators, […]
Industry
June 7, 2023
DSWV Lauds the OASIS Scheme despite Concerns about the Numbers
Germany’s OASIS self-exclusion scheme is a lifeline for more and more problem gamblers, as attested by the growing number of registrants. The growing number of excluded customers highlights the visibility and availability of the program, Germany’s Sports Betting Association (DSWV) argued, in spite of claims that the numbers mean more harm. For reference, at the […]
Industry
May 26, 2023
ClientScan AI Facial Recognition Protects Self-Excluded Gamblers
The company that specializes in the next generation of AI face recognition systems, ClientScan, announced the launch of its latest product. ClientScan has announced the release of a new custom-built AI facial recognition solution that seeks to protect self-excluded gamblers from accessing gambling venues. The provider of AI technology revealed that the development of the […]
Casino
May 4, 2023
KSA Fines Merkur for Allowing an Excluded Player to Gamble
The Kansspelautoriteit, a body that regulates gambling in the Netherlands, has fined Merkur Casino Almere over an exclusion-related breach. According to the authority, the casino operator allowed a self-excluded person to play over a two-week period. The person in question was registered in the Netherlands’ self-exclusion register (CRUKS) and was supposed to be barred from […]
Industry
April 24, 2023
GAMSTOP Celebrates Anniversary and Record-Breaking March Results
GAMSTOP, a free self-exclusion service, is celebrating its anniversary this April. However, there is another reason for celebration as the scheme reported March was its most successful month yet. According to GAMSTOP, the program welcomed 8,504 new people this March, the highest monthly number of self-excluded gamblers it has ever recorded. This figure notably marks […]
Industry
April 19, 2023
Casino Guru to Research Self-exclusion on a Global Scale
Online gaming database Casino Guru has teamed up with City, University of London, a British public research university, to research and recommend self-exclusion practices. The partnership will see the two parties identify the best approach to self-exclusion. This project continues Casino Guru’s Global Self-Exclusion Initiative from 2020, which saw the database specialist work on a […]
Industry
March 6, 2023
Australian Regulator Self-Exclusion System Failed 48 Problem Gamblers
The recent revelations regarding Australia’s top regional regulator point to entrenched deficiencies in its consumer protection systems. The names of nearly 50 people who asked to be banned from gambling never reached operators due to a long-lasting rules oversight. Rising controversy and advocate outrage significantly degraded the regulator’s reputation and undermined its recent recommendations regarding […]
Industry
January 31, 2023
BCLC Upgrades Voluntary Self-Exclusion Program Game Break
The fresh changes adopted by the British Columbia Lottery Corporation (BCLC) are meant to cut stigma and barriers and make the “Game Break” program more approachable to a larger number of individuals. What’s New: The “Game Plan” Course While the program will hold on to the same terms of enrolment for the six-month, 12-month, 24-month, […]
Industry
January 5, 2023
PAGCOR Reports 62% Increase in Self-Exclusion Requests Year-On-Year
The total number of self-inclusion requests for the whole of 2022 was 333, while the requests in 2021 were only 206. The 2022 number was the highest on record for the past four years. This is mainly due to the COVID restrictions that were in place for casinos during 2020 and 2021. 157 of the […]
