Agilysys Powers Mohegan Inspire with Hospitality Solutions

Agilysys, a global leader in hospitality software solutions and services, announced that it has implemented multiple cutting-edge hospitality solutions on a unified cloud-based platform across the newly opened Mohegan Inspire Entertainment Resort in South Korea. Agilysys’ tools will bolster the resort’s operations, improving the experience for both staff and guests.

The provider’s solutions are designed to deliver operational excellence while enhancing revenue opportunities. The addition of these flexible tools marks the expansion of Mohegan’s agreement with Agilysys, which began supporting hotel and food & beverage operations at the property through its PMS and POS solutions in December 2023.

According to the announcement, Agilysys and Inspire experts worked together to configure and deploy these state-of-the-art hospitality solutions across the next-gen property. In addition to Agilysys PMS and Agilysys POS, the company integrated solutions for booking, dining reservations, service management, mobile food & beverage ordering and document imaging into the resort.

In the meantime, Agilysys solutions for mobile check-in and check-out and loyalty and promotion management are currently being implemented.

Mohegan Wants to Understand Its Guests at an Individual Level

John Ware, Mohegan’s vice president of global IT services and support commented on the matter, lauding Agilysys’ long track record of implementing integrated hospitality technology on a grand scale. He added that the provider’s solutions will allow his team to understand its guests at a personal level and provide them with tailored experiences.

I would also like to appreciate Agilysys for working with us in ways that honor the sovereignty and cultural values of the Mohegan Tribe.

John Ware, VP of global IT services and support, Mohegan

Ramesh Srinivasan, Agilysys’ president and chief executive officer, also weighed in on the matter, saying that his team is excited to expand its presence in the Asia-Pacific region by supplying solutions to Mohegan Inspire.

We are honored to have Agilysys technology underlying this property’s top-notch, high-touch hospitality while also supporting the operational efficiency and revenue-per-guest insights essential to achieving its mission of “Inspiring Worlds, Inspiring People.”

Ramesh Srinivasan, president & CEO, Agilysys

Mohegan Inspire opened its doors a few days ago, marking a major milestone in the company’s international expansion. The property covers some 500,000 square spaces of land and boasts a whopping 1,200 rooms. In addition, the Inspire Arena has the capacity to host up to 15,000 guests.